Our Commitment
Sustainable Travel
We build the best experiences for our customers while causing no harm to communities — inspiring long-term, responsible tourism.
At Asia Creative Travel, our core reason for being is to build the best products for customers, to cause no harm to the community, and to inspire and implement actions on the basis of a long-term tourism business. Sustainability is not an afterthought — it is woven into every decision we make.
Commit to Our People
Commit to Our People
We ensure fair employment practices, safe working conditions, and equal opportunities for all staff in accordance with Vietnam's Labor Law.
- Freedom of employment with proper notice periods
- Minimum wage compliance and overtime compensation
- Medical and liability insurance for all employees
- Paid holidays, sick leave, and maternity benefits
- Periodic training and professional development
- Strong opposition to child exploitation and discrimination
- Equal access to training regardless of gender, religion, or background
Care About the Environment
Care About the Environment
We actively reduce our environmental footprint through office practices, partner selection, and tour operations — from carbon offset to waste reduction.
- Energy and water reduction in office operations
- Eco-friendly printing and bulk purchasing
- CO2 emission calculation and compensation programs
- Recycling policies and plastic bottle reduction
- Sustainable transport and remote work encouragement
- Protection of historical and cultural sites during tours
- No souvenirs made from threatened species
Responsible Travel Practices
Responsible Travel Practices
Five pillars guide our approach: environmental care, community support, carbon reduction, animal welfare, and workplace equality.
- Encourage locally-owned accommodation and local products
- Support local communities with employment and fair trade
- Promote public transport and emission-compliant vehicles
- Strict animal welfare standards for all wildlife excursions
- Equal opportunities at the workplace regardless of background
- Maintain donation programs for orphanages and ethnic minority schools
Animal Welfare
Animal Welfare
We recognize the importance of animal welfare in tourism and carefully select local suppliers who share our commitment to animal protection.
- Oppose all illegal practices with negative effects on animal protection
- Careful selection of wildlife excursion suppliers
- Educate travelers on responsible wildlife interaction
- Guidelines for visiting protected areas and national parks
- No support for attractions involving animal cruelty
Customer Care & Sustainability
Customer Care & Sustainability
From pre-booking to post-trip, we integrate sustainability into the entire customer journey — informing, guiding, and inspiring responsible travel.
- Accurate pre-booking information and environmental impact disclosure
- Cultural heritage and sustainability tips during tours
- Encourage local restaurants, shops, and transport
- 24/7 emergency contact and health & safety information
- Post-trip satisfaction measurement including sustainability feedback
- Clear complaint procedures and continuous improvement
Full Legal Documents
For complete details, please refer to our full legal documents:
